Last updated May 09, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Jaba’s Toys believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• Jaba’s Toys does not accept cancellation requests for refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

RETURNS

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• All returns must be postmarked within nine (9) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, Place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

JABA’s TOYS

Plot No 23, First Floor, Kalapi Nagar Soc, Lakshmikant Ashram Road, Katargam, Surat, Gujarat, 395004, India.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven 9-15 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

•        SHOULD NOT FULLY BRACK OR DAMAGED AND SCRATCHED
•        FIRST VERIFY THEN ONLY ACCEPTED OTHER WISE NOT ACCEPTED

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(+91)99091 92666

care@jabass.com